Many processes and actors come into play when it comes to helping a staff member
injured while on duty. Below is a brief overview of the services, benefits and
benefits to which staff members are entitled. Remember that there are
multiple events and circumstances and what you are going through does not necessarily correspond
to what is described below. We recommend that you seek advice from a specialist in
human resources to discuss the details of the services, benefits and benefits to which you
might be entitled.
Please remember that the advantages and services mentioned here do not necessarily apply
in all cases and for all situations. Staff should consult their office
respective human resources.


When an event occurs that results in one or more victims, the local office of the Department of
Safety and Security (DSS) and local United Nations medical services can dispatch a
team on site immediately, whose role would be to secure the scene, locate and identify the
United Nations personnel who are injured and ensuring that they receive proper treatment
medical care and attention. They will ensure the follow-up of the care provided with the doctors of the
treatment centers and, if necessary, approve and organize medical evacuation to the hospital
offering full service which is nearest. A team from the Division of Care Management and
occupational safety and health can also be sent to the region in support of the capacity
local medical professionals.


A medical evacuation is carried out when a staff member who has been injured or who is
with a condition or illness should receive essential medical care or treatment
that do not exist locally. Given the nature of the injuries and the residual health risks
and safety, medical evacuation to a safer location with appropriate medical facilities can
be authorized by the head of department, office or mission. Please note that the evacuation
sanitation is not automatic but subject to certain conditions.
When medical evacuation is authorized, travel arrangements, entry visa,
at the hospital and reception will be coordinated by the administrative services of the local office / mission,
who will also communicate these arrangements to the spouse of the staff member, to the
other family members or the person to contact in case of emergency. If the state of health of the
patient requires a medical escort, a doctor or nurse may be allowed to
accompany him to the destination of the medical evacuation or, in some cases, a member of
the family may be allowed to travel with the patient in the following circumstances:
a) Psychiatric cases;
b) Children under 18;
c) Evacuees who need help (for example, stretchered people or people
It is important that you hold a valid national passport and / or a laissez-passer
valid United Nations to enter the destination country in the event of an evacuation
sanitary. If your travel documents are not up to date, the medical evacuation could be canceled or
postponed, which can lead to medical complications or even death.
It is up to the heads of departments or field offices to decide on an evacuation
sanitary. This decision is made on the recommendation of the United Nations physician or the physician
responsible for providing medical services to the relevant department or office. In duty stations
where there is no United Nations doctor on duty, the decision is made on the recommendation of a
local doctor approved by the United Nations.
For more information on United Nations policy on medical evacuation, please
refer to administrative instruction ST / AI / 2000/10, Medical evacuation, dated September 21